Infinera Develops Technology that can Double the Transmission Capacity of Existing Submarine Cables

Infinera (News - Alert), a provider of digital optical networking systems, has successfully demonstrated a new technology that has the potential to double the transmission capacity of existing submarine cables. This trial demonstrates how Infinera's long haul FlexCoherent super-channel technology, in combination with Soft Decision Forward Error Correction (SD-FEC), can optimize both reach and capacity on submarine cables worldwide, company officials said.

The demonstration was performed over Telstra (News - Alert) Global's dedicated fiber pair within Segment 5 of the AAG cable, connecting San Luis Obispo in Southern California to the island of Oahu in Hawaii and spanning 4,200 km across the Pacific. It included a 100 Gigabit per second (Gb/s) optical signal enhanced with SD-FEC across Telstra Global's dedicated fiber pair.

Infinera staged the trial using Infinera's DTN-X platform and a prototype super-channel line card enabled with Infinera's third generation FlexCoherent Processor (News - Alert) for real-time SD-FEC processing. It also included the company’s 500 Gb/s Photonic Integrated Circuits (PICs).

The SD-FEC enabled higher order modulation formats to be used, allowing Telstra to increase the available capacity on this link, increasing the commercial life of the cable in the face of aggressive increases in Internet demand.

"We are delighted by the results of this field trial and this shows further increased capacity potential for Telstra Global's leading submarine cable plant,� said Telstra Global managing director Martijn Blanken, in a statement. “Our continuing focus on cutting-edge technologies will enable us to continue to deliver new services to our customers and meet their future capacity needs with a long-term, reliable offering."

Infinera's FlexCoherent technology features a line card that can be configured for a specific modulation format via simple software controls, increasing flexibility and maximizing capacity and reach while lowering operational and inventory sparing costs. 

"We are pleased to see that our third generation FlexCoherent Processor along with 500 Gb/s PICs, is performing exceptionally in real world environments,� said David Welch, Infinera co-founder and chief strategy officer, in a statement.

According to Welch, the demonstration has shown that with the addition of SD-FEC, FlexCoherent technology is capable of being deployed on some of the longest and most challenging cable routes in the world.

In a related announcement in December, Infinera announced its DTN-X platform was selected by CenturyLink, a provider of Internet, TV and phone services. By deploying DTN-X to its transport network, CenturyLink is able to support critical video, mobile and cloud IP services, and extend its ability to deliver up to 100 Gigabit Ethernet services.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Rachel Ramsey

TMCnet Network Management Week in Review

This week we have seen how companies are improving their security measures to accommodate every changing platform in 2013.

Network management can be easier if it is all done at a one-stop shop, and GENBAND’s GENView Manager is just the place to go. The GENView Manager provides one standard method to manage all regular maintenance activities across all the network elements, and offers high level of customization through XML configuration files and open APIs to tailor management applications quickly.

To protect the newfound software for network management, QuorumSoft released Alike v2.6, a backup and disaster recovery solution, which is expected to deliver new local and offsite recovery features that will protect users' valuable information. It will help to recover running virtual machines and new ways to ensure data integrity. With faster Q-Hybrid backups, strain on storage capacity is reduced, ultimately improving overall performance.

Another form of protection that is being developed is password management. With so much crucial information being stored in digital space, increased security to protect users from invasion is in high demands and we see this week that companies are beginning to incorporate new measures. Nova, Iceland’s first 3G mobile network service provider, was facing a password management issue, turned to a ManageEngine’s Password Manager for the protection of its private information. Each week we are seeing companies take the issue of password security more seriously.

All these advances in network management bring to light how most users take the accessibility and speed of the Internet for granted. This week, Network Neutrality was given thanks for its dedication to preserve the free and open Internet. Net Neutrality means Internet service providers may not discriminate between different kinds of content and applications online, and it is the reason every website we visit works, like Twitter, YouTube (News - Alert) and the NYT, with the same speed and quality. 

Stay tuned to the network management community to discover the new trends and latest developments for 2013.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

TMCnet Communication as a Service Week in Review

It’s that day of the week again! Let’s take a few minutes to reconvene and review the latest developments in the CaaS community.

 The release of the “Enterprise Cloud Adoption Study� conducted by Current Analysis (News - Alert) and based on research of 550 companies in the US and Europe came this week. The study found that companies from all over the world are no longer hesitant or worried about converting to cloud-based infrastructure. In fact, they are looking forward to more consumer apps via cloud.  However, the issue of security is still an issue among the cloud industry.

Sprint (News - Alert), on the other hand, has already embraced the cloud and improved its services for its customer, so much so that it was awarded for its customer value. By using its cloud-enabled Microsoft Office 365 solution to enhance its client’s experiences, it also earned the Frost & Sullivan (News - Alert) 2012 North American Customer Value Enhancement Award in Mobile Communications. Congratulations Sprint!

In other award news, TMC announced that XO Communications has won the 2012INTERNET TELEPHONY Product of the Year Award its XO Hosted PBX (News - Alert) solution. The XO’s PBX system combines is an inexpensive, all-inclusive product that combines IP phone sets and network and voice services. TMC found that this solution is good for businesses looking for ways to reduce costs, simplify the management of their communications environment and enjoy the productivity benefits of VoIP.

Also enjoying VoIP benefits is Almeida & Carlson Insurance, who just received a complete hosted VoIP phone system from Votacall. With the need for multisite connectivity rising, it was no longer timely or efficient to separate on-premise phone systems connect by a traditional MPLS solution. By replacing its old system with Votacalls’ VoIP, Almeida & Carlson Insurance was able to enhance its communications at its three locations and providing connectivity to its mobile workforce, inexpensively of course.

On the opposite end of inexpensive, the private cloud service provider, ConnectSolutions, recently amassed a whopping $10 million in funding from Charlotte-based growth equity firm Frontier Capital. As we see the growth and remarkable success of the cloud industry reaching new levels every day, it makes sense that Frontier Capital, an investment company, would choose to fund the growth of ConnectSolutions. The way of the future exists in the clouds, and if investment companies and businesses are smart they start heading there, quickly.

Stay tuned next week for the latest news in CaaS!

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert) (News - Alert). Follow us on Twitter.

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TMCnet Wireless Backhaul Week in Review

During this past week in the wireless backhaul community, we have seen support systems develop, DFN devices shrink smaller, wireless signals improve, and even some red carpet appearances at Sundance.

Franklin Wireless has chosen Altair Semiconductor’s FourGee LTE (News - Alert) chipset to support its line of single mode LTE-enabled products for the U.S. and other worldwide markets. According to the president of Franklin Wireless, he chose Altair’s LTE to support its new line because it is the most favorable solution available, and it inexpensively provides the high performance a company needs .

Everything in technology is being built smaller and integrating to condense software into a single place. To go along with that trend, Alpha and Omega Semiconductor Limited (AOSL) has created a series of ultra- tiny DFN device packages measuring 1.0mm x 0.6mm and 1.6mm x 1.6mm. The devices will be available in 12 weeks, and the prices will range from $0.08 to $0.25 per unit depending on the device.

With the increasing dependence on mobile devices, carrier companies have been trying to create stronger signals for users. According to Wilson Electronics, its new signal booster, the Sleek 4G, is capable of improving the signals of AT&T, T-Mobile and Verizon (News - Alert) (customers, as well as legacy U.S. carriers. This will help enhance cell phone reception in cars, trucks boats and bring down lost connections and speed data rates (which are becoming pretty pricey).

For some red carpet updates, the Sundance organizers have partnered with Ruckus Wireless for a third year in a row to create a high-performance public Wi-Fi network enabled with the latest smart Wi-Fi technology from Ruckus Wireless. This will be a free service for attendees at the Festival, who will be able to upload pictures or Tweet live, and we know how much celebrities love their social media.

Ah, the Wireless Community loves to see how technology never stops improving and finding inexpensive solutions.

Stay tuned for next week’s update in wireless backhaul. 

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening atITEXPO (News - Alert). Follow us on Twitter.

TMCnet SIP Trunking Week in Review

This week in SIP trunking news, the SIP forum announced that the Call for Presentations is now open for SIP Network Operators Conference (SIPNOC 2013). The third annual conference will be held in Herndon, VA, at the Hyatt Dulles Hotel from April 22-25.


The three day educational conference will focus on challenges and opportunities of global SIP-based carrier service and will include an array of attendees as well as topics that will be covered.

“SIPNOC 2013 attendees are to include telecommunications providers, major backbone operators, interconnect and wholesale providers, ISPs, cable operators, wireless network operators, and large enterprises undergoing major SIP initiatives,� according to Rory Lidstone, TMCnet contributing writer. 

In other SIP news, UC solutions look to be the market future because of improved productivity, but pairing it with the proper SIP trunking service can maximize the deployment of the UC solutions. Voice over internet protocol is a key component in UC solutions, and SIP enables the connection between the two endpoints in the network. Also, choosing the proper company to deploy your UC solution is just as important as the proper Sip trunking service provider.

 “There are many companies that play in the UC space, and one of the most popular UC solutions comes from of the biggest players in the industry, Microsoft (News - Alert) Lync is the UC software of choice for many companies, and SIP specialists like Ingate Systems know how important it is to work with providers like Microsoft. Ingate offers a host of UC solutions and focuses on security so that companies can feel confident in deploying SIP communications,� said Rich Steeves, TMCnet web editor.

Want to learn more about SIP Trunking and how to integrate it into your current UC strategy? Don’t miss the SIP Trunking- UC Seminars in South San Francisco on November 27, 2012.

TMCnet Call Center Software Week in Review

January 19, 2013

Welcome to the weekend, which means it’s time for another wrap-up of the week’s events in call center software.

Two key players in the workforce management space have forged a reseller deal to roll out a comprehensive solution set that integrates two of the industry’s most sought-after workforce optimization solutions – Community workforce management solution and Virtual Observer. The community workforce management solution has been developed by the Workforce Management Software Group (WFMSG), and features an open architecture. Delivered with a multichannel communications gateway, communication can be quickly integrated with multiple platforms.

Read the full article here.

To increase interaction and collaboration between marketing and sales divisions, IBM (News - Alert) has recently unveiled new innovations that will allow retailers to deliver a consistent shopping experience for consumers across multiple touch points – from the store, mobile and online. IBM's global survey of 26,000 consumers revealed that 35 percent of consumers are considering diversifying the way they buy goods and services in the future. So in turn, it is unveiling new eCommerce cloud computing software that will give consumers a more efficient, streamlined and personalized shopping experience.

Read more at TMCnet.

Companies engaging in e-mail marketing must walk a very fine line. While targeted e-mails sent at the right frequency to promote sales or seasonal offers may work well for many companies, there is always the danger that company will send too many messages, or messages that aren’t targeted. In these cases, consumers are likely to request that their names be removed from e-mail marketing lists.

Read the full article here.

Businesses place significant reliance on social media to support sales, marketing and customer support goals. An organization’s social channels allow it to reach customers instantly, understand customer needs, gauge brand sentiment, see how it compares competitively, and much more. Many business professionals are gaining greater access to their company’s social data, but are not quite sure what to do with it.

Read the complete article at TMCnet here.

When Americans began using social media to contact the companies with which they do business, it’s safe to say that businesses weren’t so delighted. Suddenly, they had a multitude of new customer contact channels that needed to be monitored and acted upon. Many of these businesses were still trying to balance their Web channels, and suddenly they had social media and even mobile apps to mix into the chaos.

Read the full article here.

That’s all for this week in call center software. See you again next week!

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Health TechZone Week in Review

Welcome to the weekend, which means it’s time for another wrap-up of the week’s events in Health TechZone news.

With the rapidly expanding use of brain and spinal cord stimulation therapy (neuromodulation), new "remote presence" technologies may help to meet the demand for experts to perform stimulator programming remotely. This especially includes robotics. The January issue of Neurosurgery, the official journal of the Congress of Neurological Surgeons, has reported a study highlighting the capabilities of a remote presence robot.

Read the full article here.

Telemedicine services provider, Specialists On Call, Inc., (SOC) has reached an agreement with Saint Anthony’s Health Center in Illinois to provide emergency on-call services to neurology patients. This guarantees that Illinois public will, for the first time, have immediate 24/7/365 access to certified, neurologists in case of stroke or any other neurologic emergency.

Read more at Health TechZone here.

The Wellness Council of America (WELCOM) has chosen Aureus Medical Group’s parent company, C&A Industries, as the recipient of its Gold Well Workplace Award for 2013. WELCOM, a not-for-profit, works to highlight companies with forward-thinking business ideas and leaders. Organizations can receive the Gold Well Workplace Award after developing a comprehensive wellness program that has become a “strategic� and “integral� part of everyday business operations.

Read the full article here.

As the flu keeps spreading in vast areas around the country, hospitals and healthcare officials are trying to do everything they can in order to stop it, even if it means forcing workers to receive the vaccine. This may sound drastic or even aggressive on the healthcare system’s part, but if you take into account that the US is one of the most intense areas in the world right now being affected by the flu, you might change your opinion.

Read the complete article at Health TechZone here.

Cisco this week announced the global availability of "Cisco Services for Connected Health" and "Cisco Architectures for Connected Health." The two new connected health offerings are meant to fulfill the need in the healthcare industry for software and services that enable efficient, convenient, high-quality patient care, as well as collaboration in the industry. The company also unveiled HealthPresence 2.5, a software-driven version of Cisco HealthPresence.

Read the full article here.

That’s all for this week in Health TechZone news. See you again next week!


2012 Patent Filings Rank Xerox Among the World’s Top Innovators

Xerox is an interesting company - it has certainly had its financial ups and downs over the years, and in fact many of us might be hard pressed to answer positively if asked if Xerox is still in business. Well, you may be surprised to discover that the company, which is a very close Norwalk, CT neighbor to TMC, currently has sales approaching $23 billion. It is still a key, if not the key leader for business process and document management.

Xerox of course is also known as the company that developed most of the technology in the late 70s and early 80s that Apple then turned into its very own through the company's original Macintosh computers. Much has been made - historically speaking - about Xerox failing to monetize its inventions back then. Never the less, the company is still very much alive and not only doing well financially, but it turns out that it also continues to innovate.

In 2012 the company was awarded 1,215 U.S. patents, which ranks the company as a major global innovator. The 2012 tally includes patents from Xerox and its wholly-owned subsidiaries, including the Palo Alto Research Center (PARC).

In addition, Xerox's joint venture in Japan, Fuji Xerox Co. received 686 U.S. patents in 2012. When combined, the Xerox group garnered 1,900 U.S. patents, which would have placed Xerox in the top 10 on the IFI Patent Intelligence list worldwide. This patent total is up almost 300 patents over 2011 – an increase of more than 17 percent. Together, Xerox and Fuji Xerox invest about $1.5 billion annually in research, development and engineering.

Among the more interesting, recently issued patents include:

·         U.S. Patent 8,315,946, which describes the e-Childcare solution that enables Human Services agencies to subsidize child care services while reducing fraud, paperwork, and payment processing overhead to save taxpayer money.

·         US Patent 8,234,237, which describes a workflow management system that notes when data is missing from a scanned document, and returns the document to the workflow when the data is provided.

·         U.S Patent 8,195,474 describes a system that scans the databases of a large number of print servers to create a profile of the customer’s needs, generating a list of the most useful marketing portals for the account.

·         U.S. Patent 8,190,469 describes elements of the software that runs the PocketPEOTM handheld parking citation device.

"Patents are an important measure of our continued investment in innovation but more importantly, it’s the people behind the patents who turn these inventions into powerful solutions for our clients,� notes Sophie Vandebroek, Xerox chief technology officer and president of the Xerox Innovation Group. “We’re tapping into the creativity and customer-focus of our scientists and engineers to apply innovation in ways that not only advance our document technology but also simplify complex business processes through Xerox’s diverse services in industries such as healthcare, finance, customer care and transportation.�

Xerox has filed over 60,000 patents around the world since 1930, and it is certainly good to know that Xerox’s researchers remain prolific today. The company recently recognized 12 scientists for reaching personal patent milestones, which in total represent 1,550 patents over the past few years. In addition to the National Medal of Technology, the highest honor awarded by the President of the United States, Xerox has received a number of innovation awards including being named to Thomson Reuters' 2012 listing of the World's 100 Most Innovative Companies.

If only Xerox PARC had been proactive in turning their mouse and graphical interface tech into real products back in the early 80s. Perhaps today it would be a different company leading the mobile charge.

Edited by Amanda Ciccatelli

StreamWIDE Signs Strategic Agreement with GCI

StreamWIDE (News - Alert) and GCI have entered into a strategic partnership. As part of the agreement, StreamWIDE IP Messaging solution comprised of voicemail and visual voicemail will be offered by GCI (News - Alert) to its mobile subscribers.

 In a statement, Victor Arabagian, vice president for Sales & Business Development for North America, StreamWIDE said, "GCI is an important partner for our North American operations. In working with GCI towards the delivery of our value added solutions, we continue the clear global positioning of StreamWIDE an innovating partner to the US Wireless operators."

GCI is one of the few mobile operators in the country that have obtained the iPhone (News - Alert) distribution license. In a bid to penetrate the smartphone arena, GCI has also increased its investments considerably. GCI has now plausibly chosen Visual Voicemail as a major component of its consumer approach. GCI has currently introduced StreamWIDE IP Messaging on the iPhone and Android (News - Alert) devices. StreamWIDE in-house mobile application will be however utilized for subscribers with Android devices.

Dan Boyette, vice president for IP Services at GCI said, "StreamWIDE met its commitment, delivered on time and within the budget.�

Operators across the globe and service providers are helped by StreamWIDE in determining their telephony multimedia services advances. StreamWIDE offers a range of solutions ranging from core network offerings to mobile and web apps. These include on-premise or cloud-based, end-to-end, carrier-grade, IP-based VAS offerings in the segments of voice messaging, virtual numbers and telephony for social networks, convergent charging, conferencing, call center services, ringback tones and IVR.

The organization has progressed from assisting domestic Tier 3 voicemail providers to be a global supplier offering value-added-services to major mobile carriers. With a focus on revenue-generating services, the organization has been able to develop a key relationship with its customers.  

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Amanda Ciccatelli

Will Boeing 787 Problems Endanger its CST-100 Commercial Spacecraft?

Boeing's (News - Alert) flagship 787 aircraft currently sit grounded, as engineers examine the lithium-ion batteries needed to power its electrical systems after a series of in-air fires. Fixing the problem to the Federal Aviation Administration's satisfaction and delivering a solution to existing aircraft plus compensating airliners for lost flight time is going to dig into the company's bottom line. Such financial drain may impact Boeing's entry into NASA's commercial crew program, the CST-100 commercial space capsule.

NASA raised concerns about Boeing's monetary commitment to the project when it named the company as one of three companies selected to mature U.S. manned spacecraft designs for commercial flight. Boeing's “proposed corporate investment during the CCiCap period does not provide significant industry financial investment and there is increased risk of having insufficient funding in the base period," according to a NASA document discussing the selection of the CCiCap companies.

Under NASA's CCiCap (Commercial Crew integrated capability program), Boeing can get up to $460 million dollars by completing an essential 19 milestones during a 21 month period to prepare its CST-100 capsule for a first flight. 

Boeing officials have cited the need to conduct at least two flights per year to the International Space Station (ISS) in order to have a viable business case for offering commercial manned transportation services. Anything less than that would likely make the company's conservative business case to build and operate the CTS (News - Alert)-100 seven person capsule for moving people to low Earth Orbit (LEO) not viable.

Interviewed in a November 2012 Florida Today story, Boeing Commercial Crew Director Chris Ferguson said the company was thinking about putting in more money to move up the first test flight “We’re looking heavily into getting some additional Boeing investment to move that (late 2016) date to the left significantly, which we think we need to do to keep pace with SpaceX (News - Alert),� Ferguson told the newspaper.

If Boeing were to bow out sooner or later, two parties stand to benefit. NASA managers running the Commercial Crew program would win justification for insisting on competition and multiple companies participating in the program -- fighting Congressional critics that wanted a "downselect" to a single company. Sierra Nevada, the "dark horse" of the three CCiCap companies, might find itself in a position to take advantage of an early Boeing departure, perhaps receiving enough money to bring its Dream Chaser spaceplane to test flight status; currently Sierra Nevada is only funded through design review without funding for orbital test flights.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Amanda Ciccatelli