This week in the Next Generation Communications Community was interesting because of some prescient observations about “digital disruption” and the role next generation communications can and should play, and its value for giving companies a competitive edge. Topics ranged from new initiatives to get ready for 5G to the continuation of the review of information as to why customers keep or switch their mobile service providers.
Community host Nokia (News - Alert) had two items that were newsworthy this week. In the first, Kenyan service provider Safaricom is using Nokia Customer Experience Management on Demand (CEMD) solution to enable the company to deliver a superior customer experience. In the second, it was announced that Nokia is providing Tele2 with its Cloud Packet Core solution as the carrier transforms the infrastructure across its Northern Europe footprint in preparations for the transition to 5G.
As to the studies there is certainly plenty of food for thought. The one that caught my attention was the release of Accenture’s new report, Thriving on Disruption. It highlights that a failure to accommodate change is an invitation to be disrupted rather than be a disruptor. And, disruption was also the topic of a study from BT (News - Alert) and Cisco that makes the case that technology-driven dislocation in the workplace has revealed a desire by enterprises to have updated video and other cloud-based collaboration capabilities.
The features this week once again were a prime example of the scope of community interests. They included:
- The continuation of my review of the series of granular reports associated with the recently published Nokia 2016 Acquisition and Retention Study. This time the focus is on The Role of Mobile Advertising in Customer Retention.
- Getting ready for 5G is a constant item of interest for the community, and the posting, Dynamic Network Slicing: Getting the Most out of 5G Architectures, addresses what will be the important topic of network resource optimization. As the title says, dynamic network slicing is going to play a major role in said optimization.
- Getting ready was a common thing this week, and this meant not just for 5G but also for the Internet of things (IoT). Nokia has publish a new strategic white paper that is covered in the posting, 10 Questions Answered on the Value of a Full-service Connected Device Platform (CDP). It addresses why, given the explosion of devices to manage and traffic that will be generated, having a CDP is going to be so critical.
The last item, Facebook Could Put Lasers to Use to Bring Internet to Underserved Communities, was a grabber for obvious reasons given in the title. We use lasers for all kinds of things and now Facebook (News - Alert) engineers have detailed how breakthroughs in the use of lasers could be used for Internet access.
The above is just a sample of the news and views that can be accessed from the community home page which has been designed as your place to navigate to constantly up-dated news, whitepapers, videos, podcasts and case studies.
Items worth spending some time with this weekend, along with the Nokia 2016 Acquisition and Retention Study and the accompanying series of more granular reports, are the following postings from Nokia Insight:
Plus, don’t overlook links to other outstanding community resources such as the “Digital Ideas” section, along with links to eBooks and blogs. And, make sure you are in fact signed up for Nokia’s newsletter, Insight.